* General & Features

• How can I save the project as a video and as a .kine file?
• I added a video layer, but it was disabled. What do I do?
• Why can't I find Chroma Key feature?
• Can I sync my projects with different devices?
• How do I rename my projects?
• Can I save my favorite KineMaster Video Templates without downloading them?
• See all 15 articles

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* Subscription & Payment

• How do I use KineMaster without the watermark or ads?
• Can I have a refund?
• How can I cancel my subscription?
• How can I use a single KineMaster Premium subscription for Android and iOS?
• I'm a subscriber, but suddenly the watermark appeared. How can I fix this?
• When I try to purchase a KineMaster Premium subscription, the payment fails. What should I do?
• See all 7 articles

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* Crash & Error

• KineMaster keeps crashing. What can I do?
• I can't download assets from the Asset Store. What should I do?
• Media files are filled with slanted lines on the timeline, and/or it says my files are missing. What should I do?
• How do I back up projects before I delete (uninstall) KineMaster?
• I'm experiencing technical problem. What can I do?
• My projects got deleted, how can I retrieve them?

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* Save as Video & Share

• How can I share my video on YouTube?
• I can't save one of my projects as a video. How can I fix this?

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* Compatibility & Capability

• Can I install and run KineMaster on PCs such as Windows laptops and MacBooks?
• On what iOS or iPadOS devices can I install and use KineMaster?
• Why can't I edit 4K video or save as a 4K video after editing?
• What video and audio file formats does KineMaster support?
• How can I make a lower resolution copy of a video and what is the 'Transcode' tool for?
• Various problems occur when editing screen-recording videos. What can I do?
• See all 9 articles

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* License & Copyright

• Can I use KineMaster assets with videos to be published commercially?
• My video on social media received a copyright claim for KineMaster music which I downloaded from KineMaster Asset Store. How can I deal with it?

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