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- General & Features
  • How do I use KineMaster?
  • Can I sync my projects with different devices?
  • How can I check resolution capability and add layers?
  • How do I rename my projects?
  • Why can't I find Chroma Key feature?

- Crash & Error
  • KineMaster keeps crashing. What can I do?
  • I can't download assets from the Asset Store. What should I do?
  • Media files are filled with slanted lines on the timeline, and/or it says my files are missing. What should I do?
  • Will I lose my projects when I delete (uninstall) KineMaster or clear app data?
  • How do I back up projects before I delete (uninstall) KineMaster?

- Export & Share
  • I can't export one of my projects. How can I fix this?
  • I can't export any project, How can I solve this?

- Compatibility & Capability
  • Why can't I import/export 4K video?
  • What video and audio file formats does KineMaster support?
  • Various problems occur when editing screen-recording videos. What can I do?
  • How can I make a lower resolution copy of a video and what is the 'Transcode' tool for?
  • On what Android devices can I install and use KineMaster?
  • KineMaster doesn't support the video format, what should I do?