General & Features
How do I use KineMaster?
Can I sync my projects with different devices?
How can I add video layers in KineMaster?
How do I rename my projects?
Why can't I find Chroma Key feature?
Crash & Error
KineMaster keeps crashing. What can I do?
I can't download assets from the Asset Store. What should I do?
There is an exclamation mark(!) that appears on media files, and/or it says my files are missing. What should I do?
Will I lose my projects when I delete (uninstall) KineMaster or clear app data?
How do I back up projects before I delete (uninstall) KineMaster?
Export & Share
I can't export one of my projects. How can I fix this?
I can't export any project, How can I solve this?
Compatibility & Capabiilty
Why can't I import/export 4K video?
What video and audio file formats does KineMaster support?
Various problems occur when editing screen-recording videos. What can I do?
How can I make a lower resolution copy of a video?
On what Android devices can I install and use KineMaster?
KineMaster doesn't support the video format, what should I do?