General & Features

• How do I use KineMaster?
• Can I sync my projects with different devices?
• How can I add video layers in KineMaster?
• How do I rename my projects?
• Why can't I find Chroma Key feature?

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Crash & Error

• KineMaster keeps crashing. What can I do?
• I can't download assets from the Asset Store. What should I do?
• There is an exclamation mark(!) that appears on media files, and/or it says my files are missing. What should I do?
• Will I lose my projects when I delete (uninstall) KineMaster or clear app data?
• How do I back up projects before I delete (uninstall) KineMaster?

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Export & Share

• I can't export one of my projects. How can I fix this?
• I can't export any project, How can I solve this?

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Compatibility & Capabiilty

• Why can't I import/export 4K video?
• What video and audio file formats does KineMaster support?
• Various problems occur when editing screen-recording videos. What can I do?
• How can I make a lower resolution copy of a video?
• On what Android devices can I install and use KineMaster?
• KineMaster doesn't support the video format, what should I do?

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