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General & Features
How do I use KineMaster?
Why can't I find Chroma Key feature?
How can I use the Magic Remover?
How do I install custom fonts?
Does KineMaster support hotkey?
How can I use the Noise Remover?
See all 7 articles
Subscription & Payment
How do I use KineMaster without the watermark or ads?
Can I have a refund?
How can I cancel my subscription?
How can I use a single KineMaster Premium subscription for Android and iOS?
I'm a subscriber, but I see the KineMaster watermark. How can I fix this?
When I try to purchase a KineMaster Premium subscription, the payment fails. What should I do?
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KineMaster Account
I cannot log in to my KineMaster account, what should I do?
How to delete my account?
How can I reset my password?
What is the following limit and why are accounts being removed from my following list?
Asset Store
Where do I find the Asset Store to download Assets?
I can’t download assets from the Asset Store. What should I do?
How do I delete/remove KineMaster Assets that I have downloaded?
Crash & Error
KineMaster keeps crashing. What can I do?
Media files are filled with slanted lines on the timeline, and/or it says my files are missing. What should I do?
I can't close ads. What should I do?
Compatibility & Capability
On what Android devices can I install and use KineMaster?
Can I install and run KineMaster on PCs such as Windows laptops and MacBooks?
How can I check resolution capability and add layers?
Why can't I edit 4K video or save as a 4K video after editing?
How can I make a lower resolution copy of a video and what is the 'Transcode' tool for?
What video and audio file formats does KineMaster support?
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Project & Backup
How do I rename my projects?
My projects got deleted, how can I retrieve them?
Will I lose my projects when I delete (uninstall) KineMaster or clear app data?
How do I back up projects before I delete (uninstall) KineMaster?
Can I sync my projects with different devices?
Where are the old projects that I have made in the previous version?
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Template & Mix
How do I share KineMaster Video Templates?
Can I save my favorite KineMaster Video Templates without downloading them ?
I saw inappropriate content, what should I do?
How can I upload my own Video Template in Mix?
Save as Video & Share
How can I save the project as a video and as a .kine file?
I can't save any projects as videos, How can I solve this?
I can't save one of my projects as a video. How can I fix this?
License & Copyright
Can I use assets from the Asset Store with videos to be published commercially?
My video received a copyright claim on music I downloaded from the Asset Store. How do I deal with it?
How do I register my YouTube channel?
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