General

• What is KineMaster?
• How can I remove the "KineMaster" watermark?
• How do I save my project? Will previous projects be deleted if I create a new project?
• Muserk + KineMaster

Supported Formats

• What File Formats Does KineMaster Support?
• Why does KineMaster only support editing up to 720p on my smartphone? What can I do with my video recorded at 1080p or 4K?
• What is an IDR interval, and why is it sometimes "too large"?

Capabilities & Limitations

• Which devices and OS versions are currently supported by KineMaster?
• What devices support Video Layer and Chroma Key features?
• What are the minimum and maximum lengths of a clip when trimming?
• How many audio tracks can be added?

Editing

• Rolling Edits in KineMaster
• Can I add music from my own collection to a project?
• How can I move or delete a clip?
• How can I create a new project?

Payment & Subscriptions

• Where can I find information about the subscription products I have purchased?
• Can I cancel or get a refund for a subscription product I have been using?
• If I purchase a subscription product, can I use it on other devices?
• Why is there an extra $1 charge when purchasing the application?

Troubleshooting

• Problems Exporting on Android (including "Codec init failed")
• How do I contact Customer Service?