To restore your subscription, please follow the steps below:
1. Run Settings app >> [Your name] >> iTunes & App Store, and please make sure your Apple ID is the same as the account you used to purchase your subscription.
2. Once done, run KineMaster >> Settings >> Information >> My Information, and don't log in 'KineMaster Account'.
3. If 'Subscription' is 'None', tap 'Restore purchase'.
If KineMaster doesn't recognize your subscription even after following the steps above, please contact us again through E-mail Support (KineMaster >> Help & Support >> E-mail Support) with the following screenshots:
- Any message that appears after tapping 'Subscribe to KineMaster Premium', please do not proceed to payment.
- A screenshot of 'My Information' screen.