If you are experiencing technical problem, please try rebooting your device and closing all other apps when running KineMaster, and check if you have enough free space available on your device.

You can also try resetting the app, it will not delete your projects and Assets:

- Run KineMaster >> tap 'Create' >> Settings on upper right (gear icon) >> Reset app

If the issue persists, please contact us through Email Support below with more detail about the problem.