App crashes can happen for many different reasons. The cause of any particular crash is rarely easy to identify.

Here are some standard troubleshooting steps to take:

1. Make sure you are using the latest version of KineMaster from Apple App Store.

2. Make sure that your device's internal storage has enough free space.

3. Reset KineMaster. (you will not lose your KineMaster projects when doing this)

- Open KineMaster >> Create >> Settings >> Reset app

4. Reboot your device.

If you continue to experience crashes, please contact us using Email Support below. Please provide us with as many details as possible, including the description of the actions taken right before KineMaster crashes, or a screen-recording of the steps taken before the crash.